Shipping & Returns
Shipping & Returns
We assure that your order will be shipped in a timely manner. All web orders received before 3:00 PM Central Time are shipped the same business day. Our standard method of shipment is UPS Ground. All orders over $100.00 being shipped anywhere within the continental US will receive free shipping!
RATES
Continental US
Standard Ground: $7.95 (orders over $100.00
Next Day: $34.95
Second Day: $24.95
Third Day: $17.95
Alaska and Hawaii
Flat Rate: $37.95
Canada
All Orders are shipped 3rd day at a flat rate of: $27.95
INTERNATIONAL SHIPMENTS
We ship all in International orders via US Postal Service, or FedEx depending on the package size, value and customer requirements. A street address is required for all international deliveries. International shipping prices are quoted in U.S. dollars and must be prepaid in U.S. funds
Duties and Taxes
International orders are not subject to US taxes. However, it is possible that the country of final destination will apply import duties. The recipient is responsible for payment of all applicable duties, taxes and other fees.
OTHER SHIPPING OPTIONS
Please contact us if you are interested in using another shipping provider, or method of shipment not listed above.
RETURNS
Return Policy
If you're not completely satisfied with any item, return it to us in new and unused condition within 90 days of the original purchase date for an exchange or refund of the purchase price. Shipping costs are non-refundable and we also charge for any shipping fees associated with exchanges.
Please include a copy of your receipt or invoice in the return package along with your contact information. We urge you to provide us with as much information as possible with your return. Please be clear as to why you are returning the item, and if you would like to exchange the item or receive a refund.
PLEASE CONTACT TAILWATERS FLY FISHING BEFORE SENDING YOUR RETURN!
You can reach us at email?? , or by calling our toll-free number : 888-TAIL-H20 (888-824-5420)